Return and Refund Policy

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 All subscription charges are final and non-refundable. No refund or exchange will be permitted once the subscription has been successfully activated. You are solely responsible for the Internet subscription plan that you have purchased. 

 However, in cases where a transaction has been successfully completed on the website and the amount has been deducted from your card or bank account, but the renewal has not been activated within 24 hours of the transaction, you may notify us by sending an email to support@thirumurugabroadband.in. 

 In such cases, you will be eligible for a full refund. While sending the email, please include the following details: 

• Registered Mobile Number
   
• User ID
   
• Payment Amount
   
• Transaction Date
   
• Order Number

Thirumuruga Broadband. will investigate the issue, and if it is confirmed that the payment was deducted without activating the renewal, the refund will be processed within 7 working days from the date of receiving your email.

• It is mandatory to contact support@thirumurugabroadband.in for all refund requests.
   
• The refund will be credited to the same account or payment method used for the transaction.
   
• Refund processing may take 7 to 10 working days.
   
• Please note that your bank or card provider may deduct additional charges while processing the refund to your credit card or bank account.